Asia’s Travel Advisors Caught in the Middle of Cancellation Quandary

Mark Schiefelbein  / Associated Press

In their role as travel intermediaries, travel agents are caught between a rock and a hard place as they assist their customers to seek refunds from suppliers like airlines, hotels and attractions. Mark Schiefelbein / Associated Press

Skift Take: The coronavirus crisis accentuates the value of travel advisors as much as it highlights their plight as go-betweens in the tourism sector. But a bigger question looms: Will these travel intermediaries in Asia survive the onslaught of this latest crisis?

— Xinyi Liang-Pholsena

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European Travel Giant TUI Suspends Most Operations Over Virus

Michael Probst  / Associated Press

Aircraft parked on a runway at the airport in Frankfurt, Germany, Sunday, March 15, 2020. Due to the Coronavirus Lufthansa had to cancel half of its flights. Michael Probst / Associated Press

Skift Take: The travel mood of the world has changed. With constantly evolving travel restrictions as well as closures of country borders and attractions due to the coronavirus pandemic, it only makes sense for tour companies to suspend operations for the time being.

— Xinyi Liang-Pholsena

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