Coronavirus Crisis Exposes Low-Tech Achilles’ Heel of Tours and Attractions in Asia

Kin Cheung  / Associated Press

Many tour operators and agents in Asia are just starting on digitalization. Inundated with travel cancellations, companies are struggling to keep up with requests. People queue up to buy face masks in Hong Kong, Friday, Feb. 7, 2020. Kin Cheung / Associated Press

Skift Take: For many players in Asia’s tours and activities space, dealing with mounting coronavirus cancellations is proving to be a pain point without the aid of robust technology systems in place. This crisis will be a sharp reminder that digitalization is the way to go.

— Xinyi Liang-Pholsena

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Global Airline Revenue Could Take $5 Billion Coronavirus Hit: U.N. Aviation Body

Bernal Saborio  / Flickr

Aircraft and the sun. the global aviation industry is likely to take a significant hit from the coronavirus outbreak. Bernal Saborio / Flickr

Skift Take: Airlines have been quick to pull flights to mainland China, but countries across the region are feeling the reverberations in their tourism industries.

— Patrick Whyte

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Why Trust Matters for Asia Tourism as Crisis Deepens

Singapore Tourism Board

With its wide array of attractions and safe image, Singapore is a magnate for leisure and business travelers alike. Singapore Tourism Board

Skift Take: The coronavirus not only exposes the varying political alignments between Asian governments with China, but also their different approaches to crisis communications, all of which would have knock-on impacts on travel confidence to a country.

— Xinyi Liang-Pholsena

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More Properties in Europe Want the Luxury Eco-Resort Label

Charming Slovenia Resorts

Eco-resorts, like Charming Slovenia’s Herbal Glamping resort in Ljubno, are becoming increasingly more popular. Charming Slovenia Resorts

Skift Take: As luxury resorts jockey for ways to differentiate themselves from the pack, a shift toward more environmental practices may help them find new customers. The key, though, is making sure those green efforts come from an authentic — and not purely financial — place.

— Leslie Barrie

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SAS Relaunches Ad After Airline Criticized By Far-Right Politicians and Nationalists

SAS

A Scandinavian Airlines jet in the sky. the airline group is halting the sale of duty-free products. SAS

Skift Take: A new ad from Scandinavian Airlines has led to bomb threats and denouncements from nativist politicians across the Nordics. It’s actually a really good ad, though, outlining multiculturalism in the region.

— Andrew Sheivachman

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