Marriott Handed $124 Million Fine Over Starwood Data Breach

Marriott International

A Marriott Hotel guest room. The hotel company is facing a substantial fine due to a data breach involving around 339 million guest records. Marriott International

Skift Take: The headline fine amount might seem pretty substantial, but as with the British Airways case, it’s only an intention at this stage. Both companies will no doubt vigorously defend themselves in the hope of getting the figure reduced.

— Patrick Whyte

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Travel Advisors Book Sri Lanka Again Thanks to Downgraded Warnings

Hotels like KK Beach on Habaraduwa Beach are offering significant discounts to attract visitors after some lean times.

Skift Take: Tourism to Sri Lanka was riding high until the Easter massacre all but shut it down. Now that foreign governments are scaling back their travel warnings, some travel advisors are again pushing the destination, hoping that tourism will help get the country back on its feet.

— Allan Leibowitz

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Regent Wants to Reclaim Its Crown Under IHG


Staff at Regent Singapore. IHG bought a majority stake in Regent Hotels and Resorts in 2018. IHG

Skift Take: With new hotel brands popping up every day, it can be a challenge to establish name recognition among consumers. That’s one challenge InterContinental Hotels Group doesn’t have to deal with as it works to revive the Regent brand.

— Laura Powell

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#BoycottJapan Trending in South Korea, Impacting Travel

SeongJoon Cho/Bloomberg  / SeongJoon Cho/Bloomberg

An 8Seconds fashion store in Seoul. SeongJoon Cho/Bloomberg / SeongJoon Cho/Bloomberg

Skift Take: It’s not the first time political tensions in north Asia have an impact on travel. Remember China’s curb on trips to South Korea in 2017? Now Japan’s tourism industry can expect a fall in arrivals from South Korea, where Instagrammers are flagging their flight cancellations for others to follow.

— Raini Hamdi

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Accor Finds Middle East Poses Unique Challenges After Acquisitions


The Royals Suite in Accor property, Raffles Dubai. Accor

Skift Take: If more than a month goes by without an acquisition or partnership announcement from Accor, does it even count? There are high expectations from the Middle East and Africa division in the wake of recent deals, especially from owners that may be anxious about potential disruptions.

— Devina Divecha

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Delta’s Economy Upgrades Put Product Over Loyalty

Delta Air Lines

Shown here, a Delta flight attendant offers complimentary Bellini cocktails to passengers. In November 2019 Delta launches upgrades to the economy cabin experience for international long-haul flights. Delta Air Lines

Skift Take: It used to be that hardcore loyalty nerds would avoid Delta’s SkyMiles program because of its poor earning and redeeming channels. Now thanks to constant product improvements, those concerns may be moot.

— Grant Martin

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